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Title: Publisher Relations Associate, JSTOR
Description: We are looking for a dynamic, data-savvy individual to work with a growing global set of publisher partners that disseminate their publications on JSTOR. The Publisher Support Associate will be responsible for several areas of core activity that create value for our large, high-profile, and international base of more than 1,200 academic publishers. This includes program implementation, the generation of reports about usage and licensing of their content, and data analysis. As a member of the Publisher Relations Team, which currently includes 11 people, this person will also play a significant role in executing our account management strategy, assuming responsibility for our day-to-day relationship with a large and growing number of publishers.
Requirements: ● College degree required.
● 3-4 years’ experience working in a fast-paced office environment.
● Strong customer service mindset and ability to prioritize customer’s needs.
● Strong proficiency in MS Office, with advanced skills in Excel (i.e. pivot tables and V-lookups); Experience with a CRM system.
● Knowledge of SQL and relational databases.
● Experience in data analysis and data visualization (i.e. Tableau) preferred.
● Strong verbal, and written communication skills.
● Excellent organizational skills, ability to manage multiple projects and prioritize tasks with limited supervision, and work well under deadlines.
● Team player and able to work independently.
● Ability to influence colleagues in other functional areas within the organization.
● Demonstrated interest in academic publishing, scholarly communications, or higher education a plus.
● Fluency in French, Italian, Spanish or German a plus.
Company: ITHAKA
Location: New York, NY
How To Apply For This Job: https://www.ithaka.org/careers
Date Posted: 8/8/2018 (Ongoing Job Posting)


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