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Title: Publisher Relations Associate, JSTOR
Description:
We are looking for a dynamic individual to join our publisher relations team that supports a large, high-profile, and international base of more than 1,200 academic publishers. This team is responsible for implementing programs and services that enhance our value to publishers and for maintaining JSTOR’s relationships with our content providers.

The Publisher Relations Associate will play a significant role in supporting the base of participating publishers. You will be charged with contributing to and executing our communication strategy and providing ongoing support to publishers, with the overarching aim to educate them about JSTOR’s mission and participation benefits. You will also be expected to generate ideas for new programs and services and expand JSTOR’s suite of benefits for publishers.

Main responsibilities include:

Work with Marketing and the Publisher Support teams to plan and implement an annual publisher communication strategy for all publishers. This includes overseeing our publisher newsletters and other targeted email campaigns, drafting journal value statements, and organizing publisher workshops and meetings.

Onboard new publishers who join JSTOR and provide orientation for new contacts.
Serve as the primary contact for a subset of publishers and execute general account management strategy.

Monitor industry developments and, through meetings and conversations with publishers, to identify opportunities to add new services that can enhance the JSTOR value proposition for publishers.

Collaborate with the Publisher Support team to execute all publisher programs and services. The suite of available programs and services includes various access initiatives, linking arrangements, and usage and data reports.
Requirements: College degree required. Advanced degree a plus.

Minimum 4 years of experience in scholarly communications, preferably in academic publishing and in a client-focused environment.

A strong understanding of industry trends, publishing platforms, and digital technologies a must.

Experience with negotiating agreements and managing client relationships and expectations (account management).

Strong customer service mindset and ability to prioritize customer’s needs.

Team player and able to work independently.

Ability to influence colleagues in other functional areas within the organization.

Results- and solutions-driven, with an analytical approach to problem-solving, including data mining, interpretation, and communication of results.

Ability to prioritize and manage multiple projects and schedules simultaneously, and identify issues to escalate when necessary.

Ability to work effectively across organizational boundaries and in a service delivery capacity.

Excellent written, verbal and presentation communication skills.
Company: ITHAKA
Location: New York, NY
How To Apply For This Job: https://www.ithaka.org/careers
Date Posted: 3/14/2018 (Ongoing Job Posting)


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