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Title: | Project Manager |
Description: | W. W. Norton is seeking an experienced, professional Project Manager to join the team building Norton’s digital products. Unique among publishers, W. W. Norton “grows readers for life,” from preschool through middle school, high school, college, and beyond. While known for being the nation’s largest independent, employee-owned book publishing firm, W. W. Norton also has a growing list of digital applications that serve students, instructors, and general readers. The Project Manager will join a first-rate team of project managers, business analysts, UX designers, engineers, and QA analysts to create exceptional products for Norton’s customers. The Project Manager will also fill the role of Scum Master on an Agile team. Through collaboration with the Product Owner (Product Manager), the Project Manager supports the scrum team in achieving overall project goals. The Project Manager will work within the Digital Product team. This position reports to the Director of Project Management.
Essential Job Responsibilities Include: • Manages project scope and timelines in coordination with Product Owner (Product Manager) • Responsible for schedules, milestone tracking, communication, and status updates – with input from other teams and coordination with Product Owner (Product Manager) • Sets sprint schedules and defines project milestones with input from all other teams (including development, UX design and Quality Assurance) assigned to that product • Serves as Scrum Master for the team – leading scrum ceremonies, clearing obstacles, shielding the team from interferences, and ensuring the team is working effectively • Helps resolve impediments and conflicts • Facilitates the daily stand-ups -- ensuring they are timely, focused, and brief • Schedules and runs the sprint planning, backlog grooming and sprint retrospective sessions • Works with Product Owner (Product Manager) to ensure that the product vision and high-level business objectives are strategic, clear, and achievable • Ensures that the functional requirements are tracked, achievable, and met • Works with the Product Owner (Product Manager) to facilitate creation and maintenance of the Project Roadmap • Works with the Product Owner (Product Manager) to turn the product roadmap into achievable milestones • Works closely with the Business Analyst in planning and scoping requirements • Collaborates and communicates with Product Owner (Product Manager), technical leads, developers, business analysts, quality assurance analysts, quality assurance leads, designers and stakeholders • Provides detailed reporting to management on project status, risk assessments, and milestone completion • Shows progress toward the completion of the planned project by creating and maintaining burn down chart for releases -- involves Product Owner (Product Manager) if a sprint is under- or over-committed • Ensures team commitment to Sprint goals • Promotes continuous improvement and helps the team increase velocity • Manages deployment planning and scheduling in coordination with Product Owner (Product Manager), technical leads, QA leads, and the Platform team • Works closely with Product Specialists to determine required action on bug reports and to establish workarounds for impacted users • Gathers information on trending issues from the Service Desk and in coordination with the Product Specialists • Facilitates timely resolution of customer issues and supports the team in meeting our SLAs. • Aids and supports our incident response plans and protocols • Establishes JIRA project with proper ticket workflows, releases, and AGILE boards • Works with Product Owner (Product Manager) and the team to establish epic ticket groupings in JIRA • Works with the Product Owner (Product Manager) to establish communication plans and RACI matrix for projects • Monitors progress on a day-to-day activities against goals • Facilitates the team focus on the on-time delivery of agreed products and releases • Enables collaboration between teams to manage dependencies across applications and projects • Helps to identify, classify, and manage risk for functional improvement requests • Makes sure ticket status is updated and accurate – and ticket assignments are managed • Gathers information from technical leads, QA leads and business analysts into recommendations • Collaborates with other Project Managers across different teams • Participates in regular Scum-of-Scrum meetings Please note - this job description is not designed to cover all activities required of the employee. |
Requirements: | Required Qualifications:
• Minimum of 5 years of relevant Project Management experience • Bachelor's degree • Familiar and comfortable with Agile methodologies • Project Management Professional (PMP) certification or equivalent work experience (desirable) • Interest in educational technology and the digital needs of both students and instructors (desirable) • Proficiency using commonly accepted scheduling and project management tools • Proficiency in Microsoft Office applications and Jira • Must be able to develop rapport and relationships with all levels of employees. • Good leadership and persuasion skills • Flexible in approach to problem solving • Ability to organize and work under strict time and deadlines, while producing quality deliverables • Ability to manage multiple projects simultaneously • Ability to adapt to different team styles and dynamics • Excellent analytical, problem identification, and problem-solving skills • Excellent written and oral communication skills • Ability to understand and communicate technical concepts to both technical and non-technical colleagues • Ability to communicate and resolve issues in a clear and professional manner • Ability to work with a diverse set of stakeholders • Highly self-motivated and self-managed • Organized and focused • Ability to work independently and as part of a team • Ability to act as a proactive and collaborative team member • Minimal travel (as required) • Employment eligibility to work with W.W. Norton & Company in the US is required. • Must be able to work full business hours Compensation and Benefits* Currently available benefits include: • Annual compensation for this position is $70,000-90,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location, and like considerations. • Generous paid time off, paid holidays, and summer Friday afternoons beginning in July • Generous health benefits, including PPO, EPO, and High Deductible (with HSA) medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available. • Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer • Disability and life insurances • FMLA, parental and other leave • Employee Assistance Program (for mental health, financial planning, and other needs) • Company-provided laptop • Employee discounts on Norton books • Limited matching of employee donations to eligible non-profit organizations *All policies and benefits described are subject to change at any time. |
Company: | W. W. NORTON & COMPANY |
Short Description: | W. W. Norton & Company is the oldest & largest publishing house owned wholly by its employees. We are an equal opportunity employer. |
Location: | Remote- flexible within the US |
How To Apply For This Job: | Are you ready to apply? Click here to apply- http://atsod.com/j/s.cfm/18DU |
Date Posted: | 6/5/2025 |