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| Title: | Operations Assistant |
| Description: | W. W. Norton seeks a proactive, detail-oriented Operations Assistant with a passion for the publishing industry and a knack for systems thinking. This role supports a wide range of operational, analytical, and administrative functions, with a focus on managing documentation workflows, streamlining internal processes, and supporting cross-departmental coordination. The ideal candidate is organized, analytical, and communicative—comfortable navigating information systems and thriving in a fast-paced, evolving environment.
Essential Job Responsibilities: Manage business agreement submission workflows across multiple stakeholders, ensuring completeness and timely routing Track documentation timelines and milestones to support timely review, approval, and execution Support metadata cleanup projects in internal systems and proactively communicate updates across editorial, finance, and operations teams Extract and analyze data from internal systems to assess sales and expenses by vendor, imprint, and department Facilitate invoice processing, ensuring stakeholder approval and proper categorization for financial tracking Assist in drafting internal guides and manuals Identify and support reporting needs, including ad hoc analysis |
| Requirements: | Required Qualifications:
Bachelor’s Degree Excellent organizational, verbal, analytical and written communications skills Excellent attention to detail Ability to multi-task and manage multiple deadlines Proficiency with Microsoft Office Suite, particularly Excel Employment eligibility to work in the US Ability to work full business hours in New York City Please note that this job description is not designed to cover all activities required of the employee. Compensation and Benefits* Currently available benefits include: Annual compensation for this position is $48,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location, and like considerations. Generous paid time off, paid holidays, and summer Friday afternoons beginning in July Generous health benefits, including PPO and EPO medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available. Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer Disability and life insurances FMLA, parental and other leave Employee Assistance Program (for mental health, financial planning, and other needs) Company-provided laptop Employee discounts on Norton books Limited matching of employee donations to select non-profit organizations *All policies and benefits described are subject to change at any time. |
| Company: | W. W. NORTON & COMPANY |
| Short Description: | W. W. Norton & Company is the oldest & largest publishing house owned wholly by its employees. We are an equal opportunity employer. |
| Location: | New York, NY |
| How To Apply For This Job: | Ready to apply? Please click here: http://atsod.com/j/s.cfm/18N9 |
| Date Posted: | 10/3/2025 |
